Frequently asked questions

We're sorry to see you go! If you need to cancel your membership, please contact a member of our team at the gym or send us an email. We'll be happy to help you with the cancellation process and answer any questions you may have. Please note that our cancellation policies may vary depending on your membership type, so be sure to review your contract before making any changes.

In general it's: In person, 30 days prior to renew date of any membership.

But we have to warn you, canceling your membership means you'll miss out on all of the amazing gains you could be making at ALTAFIT. Just think, in a few months you could be bench-pressing more than your body weight and doing pull-ups like a boss. So don't give up on your fitness goals just yet!

If we have improperly charged you, we will refund the amount as soon as possible. However we require a 30 day cancellation notice in writing prior to your next billing period.

Send us an email to memberships@altafit.us to submit a cancellation request. All cancellations must be done in writing. Verbal, text or calls do not warrant a cancellation.

Yes, you can freeze your membership for up to 60 days for travel, six months for injuries, and one year for pregnancy. Memberships cannot be frozen for less than 30 days.

Absolutely! We offer free trial passes for potential members, so you can experience the gym and see if it's the right fit for you. Call us or just stop by the gym and speak with a member of our team to get your trial pass.

There are many benefits to joining a fitness group, including motivation, accountability, and support. When you join a fitness group, you'll be surrounded by like-minded people who are all working towards similar goals. This can provide a sense of camaraderie and encouragement that can help you stay motivated and on track with your fitness journey. Plus, having other members of the group to hold you accountable can help you stay committed and focused on your goals. So don't go it alone - join Altaburn at ALTAFIT and surround yourself with people who will support and inspire you on your fitness journey!

We have our private parking right in front of our facilities, as well as 100 assigned parking spots in Flower Park, just across the street. Also there is free parking on the street.

Please make sure to arrive 15 min early to your appointment.

No, our memberships are month to month without annually commitment. So we are sure that you stay because you want and not by contract.

We offer:

Personal Training

CrossFit

BURN Bootcamp

Altakids

Sports Performance

Massage

Nutrition

Recovery Area

Starting your fitness journey with ALTAFIT is easy! Our expert coaches will guide you from the beginning. We start with a free one-on-one consultation to tailor the best approach based on your fitness level and goals.

We’d love to share the Altafit love with everyone, but we unfortunately cannot accommodate children or pets, unless your children are training. We love the little ones, but all children must be accompanied by a supervising adult at all times.

15 min early will do to fill out some forms and get check in.